Your privacy is important to us. It is Weap's policy to respect your privacy regarding any information we may
collect from you across our website, https://weap.io, and other sites we own and operate.
Information we collect
When you visit our website, our servers may automatically log the standard data provided by your web browser.
This data is considered “non-identifying information”, as it does not personally identify you on its own.
It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you
visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the device you are using to access our website. This data may include the
device type, operating system, unique device identifiers, device settings, and geo-location data. What
we collect can depend on the individual settings of your device and software. We recommend checking
the policies of your device manufacturer or software provider to learn what information they make available to us.
We may ask for personal information, such as your name, email, phone/mobile number, payment information
This data is considered “identifying information”, as it can personally identify you.
We only request this information when you interact with our services—like signing up for an account,
making use of our platform features, paying for access, or subscribing to our newsletter. We only
use collected personal information in the context of providing or improving these services.
Business data refers to data that accumulates over the normal course of operation on our platform.
This may include transaction records, stored files, user profiles, analytics data and other metrics,
as well as other types of information, created or generated, as users interact with our services.
How we collect information
We collect information by fair and lawful means, with your knowledge and consent. We also let you
know why we’re collecting it and how it will be used. You are free to refuse our request for this
information, with the understanding that we may be unable to provide you with some of your
desired services without it.
Use of information
We may use a combination of identifying and non-identifying information to understand who our visitors are,
how they use our services, and how we may improve their experience of our website in future. We also
use this information to gain insights into demographics, product and service popularity, and the
effectiveness of our marketing activity. We do not disclose the specifics of this information publicly,
but may share aggregated and anonymised versions of this information, for example, in website
and customer usage trend reports.
We primarily use your personal information for the purposes of granting you access to engage with
certain areas of our site, to charge you for your subscription, and to notify you of any
changes to your account and service.
We may use your personal details to contact you with updates about our website and services,
along with promotional content that we believe may be of interest to you. If you wish to opt
out of receiving promotional content, you can follow the “unsubscribe” instructions provided
alongside any promotional correspondence from us.
Data processing and storage
The personal information we collect is stored and processed in United States, or where we
or our partners, affiliates and third-party providers maintain facilities. We only transfer
data within jurisdictions subject to data protection laws that reflect our commitment
to protecting the privacy of our users.
We only retain personal information and business data for as long as necessary to provide a
service, or to improve our services in future. While we retain this data, we will
protect it within commercially acceptable means to prevent loss and theft, as well as
unauthorised access, disclosure, copying, use or modification. That said, we advise that
no method of electronic transmission or storage is 100% secure, and cannot guarantee
absolute data security.
If you request your personal information be deleted, or where your personal information becomes no
longer relevant to our operations, we will erase it from our system within a reasonable timeframe.
We use “cookies” to collect information about you and your activity across our site. A cookie is a
small piece of data that our website stores on your computer, and accesses each time
you visit, so we can understand how you use our site. This helps us serve you content
We are committed to protecting the privacy of children who use our services. We encourage parents
to engage with us in protecting their children’s privacy, ensuring a safe and enjoyable online experience.
Limits of our policy
affiliates and third-party providers whose privacy policies align with ours, however we cannot
accept responsibility or liability for their respective privacy practices.
Our website may link to external sites that are not operated by us. Please be aware that we have no
control over the content and policies of those sites, and cannot accept responsibility or liability
for their respective privacy practices.
Changes to this policy
We will take reasonable steps to let users know about changes via our website. If you
are a registered user on https://weap.io, we will notify you using the
contact details saved in your account. Your continued use of this site after any
changes to this policy will be regarded as acceptance of our practices around
privacy and personal information.
Your rights and responsibilities
As our user, you have the right to be informed about how your data is collected and used.
You are entitled to know what data we collect about you, and how it is processed. You are
entitled to correct and update any personal information about you, and to request this
information be deleted. You may amend or remove your account information at any time,
using the tools provided in your account control panel.
You are entitled to restrict or object to our use of your data, while retaining the right
to use your personal information for your own purposes. You have the right to opt out of
data about you being used in decisions based solely on automated processing.
Feel free to contact if you have any concerns or questions about how we handle your data and personal information.